Operational Excellence Manager O2C (Europe)

Operational ExcellenceManagerO2C(Europe) 

Location: Warsaw

Hybrid Model: 3 days per week from office

At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.

Do youhave a deepunderstandingoftheorder to cash(O2C)process gained in a corporateenvironment? Are you keen to continue your personal and professional growth by being part of a high performing team driving a multi-year program of change in a growingglobalcompany?

The roleis part oftheglobal O2C teamwhich sits withintheGlobal Finance Services (GFS)& Group Controllersfunction. The O2C team has two key elements, the designand ownershipofglobalO2Cprocesses and the operationalservicedeliveryresponsibility.

The O2C team has representation in Cambridge (UK), Warsaw (Poland), Kuala Lumpur (Malaysia)and San Jose (Costa Rica). We are supported by Genpact operating from Delhi (India), Cluj (Romania), Lublin (Poland),Guatemala City (Guatemala)andUberlandia (Brazil).

Main duties and responsibilities:

• Usedata,analytics,knowledgeandexpertisetoidentifycontinuous improvementopportunities. 

• Work to deliver robust sustainable and scalable solutions,fixand drive change; maximise technical efficiency and improve effectiveness on ways of working the ‘end to end’.

• Interactand work closelywithfellow O2C team members,provide enhancements to overcome operational challenges to positively influence business outcomes and customer experience.

• Work collaboratively across organisational and geographical boundariesto ensure service levels aremaintainedor improved.

• At least 5 years extensive experience in Order-to-Cash (O2C), along with expertise or an interest in banking within a corporate setting.

• Proficiency with SAP ECC and SAP S/4HANA is also required.

• Inquisitive, energetic, proactive and self-motivated with the capability to build strong internal and external relationships with global stakeholders. Confident to challenge the status quo.

• Demonstrates professional curiosity and skill in identifying root causes, mastering issues, and implementing effective solutions independently or within a team.

• A practical and analytical professional with a proven history of driving continuous improvement.

• Possesses strong oral and written communication skills and is fluent in English.

• Ability to succeed within a Global matrix organisation. 

Desirable Skills: 

• Ideally with a relevant qualification e.g. Lean Six Sigma. 

What we offer

Welcome to Warsaw Site, one of over 400 sites here at AstraZeneca, providing a collaborative environment where everyone feels comfortable and able to be themselves is at the core of AstraZeneca’s priorities, it’s important to us that you bring your full self to work every day.

To help you maintain your best self, here’s a sneak peek into some of the things this site provides for you:

• The best team to support you

• Multisport card

• Pension plan

• Life insurance

• After-work events

• Private medical care

• Lunch card

• Bright and spacious environment

• Sustainable office working environment.

Please note that we are working in a hybrid model of 3 days per week from the office in Warsaw